It is quite a task for modern businesses to handle sales negotiations and close deals with a new category of ‘well-informed’ customers. Already familiar cold calls – the ones which used to generate so much value a couple of years ago – are falling flat. Conducting one-on-one meetings and presentations, unequipped sales reps receive a blunt feedback, as they do not know what their prospects really want. Moreover, in this way the company’s specialists have to waste the crucial minutes of their own daily schedule, as well as the precious time of customers.
All in all, doing sales is a challenging job nowadays. In order to obtain the looked-for result, your sales reps have to predict the customers’ behavior, talk ‘the same language’ with them and convince them with powerful insights into what they want to hear and see. Here, we’ve prepared the list of the most popular online sales management systems that minimize the gap between organizations and their clients. The software of the kind facilitates the procedure of earning the customers’ favor and loyalty, elevates client interactions to higher standards and increases the level of buyer satisfaction.
Let us familiarize ourselves with the top five online CRM systems designed for all industry segments. Using this article, you can easily choose the best product, which will be a perfect fit for your business aims.
It is a cloud CRM platform driving efficient sales processes and providing total control over the customer journey.
Features: This CRM sales system has a variety of out-of-the-box tools for lead management, capability management, quote management and invoice management. The users can follow the pre-defined set of procedures, which makes it easier for them to bring the industry best practices into their daily operations. Bpm’online enables businesses to store all the customer data in a single database, building a 360-degree view of every buyer. It helps sales reps forecast the buyers’ behavior based on the variable criteria, plan sales volumes, and compare indicators across different periods. With this sales management software, you will be able to classify your orders by account type, group them by budgets or products\services, monitor the current status of every order, and analyze the overall effectiveness of the company’s performance.
It is a cloud-oriented sales CRM solution that provides modern enterprises with a complete view of their buyers, leads and prospects.
Features: The software features email integration, lead tracking, opportunity management, and a number of other features. All the customer information is automatically collected into a single database, and the system automatically finds all the relevant data you may need at certain stages of customer interaction. The intellectual tools of ProsperWorks CRM store every file received via email in the corresponding contact’s portfolio; afterwards, the software profiles every interaction, so that the reps can always know how recently they have contacted the clients. This sales management system lets users send and reply to emails right from the CRM system, saving the time they can devote to marketing. With ProsperWorks, you have an excellent opportunity to track engaged contacts and be always ready to follow-up or continue negotiations.
It is a user-friendly CRM platform designed to meet the needs of marketers. The key advantage of this online sales system is that it saves the company’s stuff from the necessity of entering the customer data into the system manually.
Features: Salesflare saves companies the trouble of inputting their customer data into the software. All the essential pieces of information – clients’ emails, phones, address books and so on – are automatically gathered and stored in the single database. All this reduces the time spent on data entry by 70% or even more. Salesflare helps companies follow up their opportunities at the right time and in the right way. This sales cycle management solution has all the necessary instruments for uniting your employees into an effective team, as you will always see who of the stuff has been working with certain customers and analyze the efficiency of his/her actions.
It is an automated direct sales CRM platform aimed at contacting, engaging, nurturing and qualifying leads without the need for human interaction.
Features: The product helps organizations nurture their prospective customers from interest to opportunity using powerful two-way e-mail messaging. Your sales reps will receive automated alerts about each client who is ready to purchase. All this will help your stuff focus on the leads and turn them into existing customers faster, saving hundreds of working hours per year. With Conversica, you’ll be able to give your sales managers a better insight into the company’s life: using a detailed dashboard they’ll easily track the performance of their deals and monitor the way each employee works.
It is an online sales CRM platform allowing enterprises to track and capture new prospects and leads. The software is designed to meet the needs of both small and midsize businesses.
Features: The major aim of this solution is to increase the amount of conversations the company’s sales reps have with their potential customers. This helps organizations reach more potential clients within a shorter period of time. The intelligent tools of Velocify LeadManager are easily integrated with other lead generation systems. The product automates routine communications, creates triggers for the organizations’ specialists and ensures pipeline accuracy. It has a number of instruments for visualizing data trends: you will not have to waste time balancing and number crunching, as the system will analyze all the data automatically. The results of this analysis will let you make quicker and more informed decisions on multiple issues concerning the company’s sales in CRM.